thepoll
Poll: How are leisure clients cutting back?
• Opting for cheaper accommodation
• Travelling for shorter periods
• Asking for itineraries with fewer tours and activities
• Opting for cheaper destinations

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Poll: Has Iata's customer service improved? Today's News


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Toward the middle of last year, Iata announced that it would be moving agent support offices to different locations around the world, with South Africa being handled by the Madrid office. In the interim, Iata said it would work to enhance customer service levels.

We would like to know if you have seen an improvement in customer service levels from Iata in the last six months? Your options are:
Yes
No

Please cast your vote on the eTNW homepage. 

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