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Delay with GDS loading of reduced FlySafair fares Today's News

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Update: FlysSafari on Thursday night rectified the issue and the airline's fares are once again correctly displaying on the GDS.

FlySafair has advised that there is a problem in the GDS relating to their Durban-OR Tambo and East London-OR Tambo routes and have asked the trade for their patience while it is rectified.

The airline reduced fares on the two routes due to their shorter flying distances and while the updated fares are reflecting on their website there has been a delay with GDS fare loading.

Kirby Gordon, head of sales and distribution for FlySafair said: “Making a pricing adjustment is easy across our websites but the GDS pulls prices from a third party which we have to file separately with a company called APTCO.  The change is proving to be a little more complex to initialise on the GDS with the RBD filing requirements for this more than we initially expected, so unfortunately, we are having to beg the trade for their patience while we seek to rectify this.”

Kirby advised that the fares were accurately displaying on its website and could be accessed through the agent portal on FlySafair’s website. 

He added that, due to the costs involved, FlySafair did not have a full content agreement in place with any GDS. This means that its lowest classes are only ever available to book through the various web portals.

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